Will I have to pay duties, taxes or VAT on my order? We collect sales taxes for the Dutch government. We do not collect any customs fees, duties, VAT or other delivery fees that may be required of you if you live outside of the Netherlands. Payment of taxes, duties, customs fees, VAT, etc. is the sole responsibility of the recipient.
Return Policy: We ship and pack orders with great care, it can still happen that you receive the wrong item or its damaged upon arrival. in this case we cover shipping back to us and you will get a refund, a replacement or store credit.